Please send us an email with your questions or request to reserve a room for you. You can reach us via Porturama@outlook.com. We can tell you all about our conditions and bookings.
We are also reachable by phone: + 351-9696 21 480 (Eric) or + 351-924 245 553 (Jacqueline)
Reservations and down payments:
After making your reservation you will first get a automatic confirmation. This will be followed by a personal confirmation email with the right discounts, amounts and the method of payment. After receiving your down payment of 30% your booking is confirmed. The remaining amount can be paid when leaving us. Payments by bankcard (PIN) or creditcard are not possible (cash only).
Cancellations: By cancellations until 30 days before arrival date down payment is refundable minus 10% of the down payment because of administration and reservation costs. By cancellations within 30 days of arrival date down payments are non refundable. For more information see our terms and conditions
If you cancel up to 30 days before the arrival date, the prepaid amount will be refunded, less 10% for administrative and reservation costs.
Check-in / Check-out
Check-in must be done on the day of arrival between 15h and 18h. If you arrive later, please let us know. We expect you to leave until 12:00 (noon) check-out time, so that the room is available again.
We keep our guest rooms pet-free due to allergies.
The both of us are former smokers so we know how strong the urge for a cigarette can be. Inside however there is a strict no-smoking policy.
In the garden we have created a beautiful sitting area just for smokers. This place has a beautiful view and you can freely enjoy your cigarette here. Non-smokers are free to sit here as well but please don’t disturb a smoker who’s enjoying his cigarette.
For all other outside area’s goes: it’s ok to smoke here but please consider other people that might be bothered by your smoke.
At all times: Please be careful with fire, especially in the summer months. Portugal is a dry and hot country and unfortunately forest fires happen frequently. Please be aware at all times.